Shipping policy

Shipping Policy

Thank you for shopping with Poppy Lane!

We are committed to getting your order to you as quickly as possible.

Processing Time

Orders are processed within 1–3 business days after payment is received. During sales, holidays, and new product launches, processing times may be slightly longer.

Shipping Rates & Delivery

Shipping rates are calculated at checkout based on your location and order size.

Estimated delivery times:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–4 business days (when available)

Please note that delivery times are estimates and are not guaranteed.

Order Tracking

Once your order has shipped, you will receive a tracking number via email so you can monitor your package's progress.

Lost or Delayed Packages

Poppy Lane is not responsible for shipping delays caused by carriers, weather conditions, or incorrect shipping information provided by the customer.

If your package is lost or significantly delayed, please contact us and we will do our best to assist you.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. If an incorrect address is entered, please contact us immediately. We cannot guarantee changes once an order has been processed.

Local Pickup

Local pickup may be available for customers in our area. Details will be provided at checkout when applicable.

If you have any questions regarding your order or shipping, please contact us. We are happy to help!

Thank you for supporting Poppy Lane!